BUYING PHYSICAL PRODUCTS ON OUR WEBSITE
Orders are limited to individuals aged 18 years and above. The conditions outlined here apply to your specific order and may differ for future ones. Please understand that we cannot assure the availability of all displayed products for purchase. Crafters of Today maintains the right to refrain from selling certain items. Your acceptance of our terms and conditions indicates your commitment to follow all relevant terms, conditions, and privacy statements.
Confirmation of Order
Once you place an order, an email confirmation with your order number and delivery specifics will swiftly follow. This confirmation indicates the acceptance of your order. Still, please understand that Crafters of Today holds the right to decline orders. In such cases, a refund will be provided for the payment made. All prices include VAT.
Shipping and Delivery Information
We offer delivery services within the EU and the United Kingdom.
We encourage supporting local makers whenever possible, as it helps reduce environmental impact and strengthens nearby crafting communities. In some cases, we also offer a local pick-up option.
Once your order is processed, you’ll receive a confirmation email with all the shipping details. Costs and delivery times vary depending on your location and the courier service available.
Shipping Guidelines:
- Spain (Standard): 3–5 days
€5 to €15 (Free shipping on orders over €150)
- Europe: 3–10 days
€10 to €25
- UK: 5–10 days
€17 to €25
Estimated delivery times and exact costs are shown clearly at the checkout. If you would like clarification on shipping prices or times please contact us at info@craftersoftoday.com.
Payment methods
Crafters of Today accepts the following payment methods.
Credit cards: Visa, Mastercard, Maestro
Pay Pall
Payments can be made via Apple Pay and Google Pay
Payments are PCI compliant to keep payment data safe.
Returns Protocol For initiating the return of product(s), we kindly request adherence to the subsequent steps:
- Requests for returns must be submitted within 14 days of the delivery date.
- Kindly forward an email to info@craftersoftoday.com, providing your order number, first and last name, details of the item(s) to be returned, along with the reason for return.
- Objects must retain their original, unused condition, inclusive of all attached tags and packaging.
-We advise returning any objects back to us using a trackable service. The items being returned are the sole responsibility of the sender until they are received in to our warehouse.
- Crafters of Today reserves the right to withhold refunds if the returned item displays signs of damage, use, or if the return request exceeds the stipulated 14-day period. - The responsibility for shipping expenses rests with the customer.
Customer Service is at the customer’s disposal to answer any questions regarding shipping costs on info@craftersoftoday.com
PRIVACY
craftersoftoday.com treats customer information with the utmost respect and integrity. No information will be disclosed to third parties, except to the extent necessary to ship that order.
When you place an order, we collect the following information to process your order and reach out if we need to clarify anything:
- Your name - Your address - Your email address - Your phone number
When you subscribe to our newsletter, we collect your email address to share updates and products we think you’ll like.
You can request a copy of the information we hold about you by contacting us at info@craftersoftoday.com.
For security, we’ll verify your identity before granting access or making changes.
COOKIES
We use essential cookies to provide the services on our website and enable key features, such as verifying user identities and preventing unauthorized access. Without these cookies, requested services cannot be provided.
Additionally, we use Google Analytics cookies to anonymously analyze website traffic and improve your experience. We also use customer preference cookies to remember your settings, like location and currency, for a more personalized browsing and shopping experience. These cookies remain on your device unless deleted, and you can manage or disable them through your browser settings
Managed by: Our team
Aim: These Cookies empower us to recall the preferences you indicate while using the website. The intention behind these Cookies is to provide you with a more personalized browsing experience, eliminating the need for you to repeatedly enter your preferences every time you access the website.
JURISDICTION
This website, its terms and conditions, and any contract arising from its use are governed by and construed in accordance with Spanish law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Spain.
Disclaimer
At Crafters of Today, we strive to offer a thoughtful and reliable experience. While we do our best to ensure the website runs smoothly and securely, we cannot guarantee that access will always be uninterrupted, completely error-free, or entirely secure at all times. We aim to keep all information up to date and accurate, but occasional errors in descriptions, images, availability, or pricing may occur. We reserve the right to correct such inaccuracies or update the site’s content without prior notice. If a pricing or listing issue arises during your purchase, we’ll contact you to confirm whether you'd like to proceed with the corrected details or cancel your order. If we're unable to reach you, the order will be automatically cancelled and refunded. A problem-free, uninterrupted and secure access to the site cannot be guaranteed by Crafters of Today.
This website is owned and operated by Crafters of Today, Barcelona, Co No & VAT: ES Y3255215Q